Internal Health Privacy Notice
Last updated: 23rd February 2019
Internal Health is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Internal Health Website and governs data collection and usage. By using the Internal Health website, you consent to the data practices described in this statement.
Who are we?
Use of your personal information
Internal Health collects and uses your personal information to operate the Internal Health website and deliver the services you have requested. Internal Health also uses your personally identifiable information to inform you of other products or services available from Internal Health...... and its affiliates. Internal Health may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Internal Health does not sell, rent or lease its customer lists to third parties. Internal Health may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Internal Health may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Internal Health and they are required to maintain the confidentiality of your information.
Internal Health will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Internal Health or the site; (b) protect and defend the rights or property of Internal Health and, (c) act under exigent circumstances to protect the personal safety of users of Internal Health or the public.
The Internal Health Web site use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise Internal Health pages, or register with Internal Health site or services, a cookie helps Internal Health to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Internal Health Web site, the information you previously provided can be retrieved, so you can easily use the Internal Health features that you customised.
Most browsers are set to automatically accept cookies by default, but you can change this setting. For instructions on how to find and accept/reject cookies for your browser, please read its help information.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers based in the United States. Google Analytics does not identify individual users or associate your IP address with any other data that may be held by Google. We only use reports provided by Google Analytics to help us understand website traffic and webpage usage, to purely see the number of people visiting the Internal Health website.
To opt out of Google Analytics, you can download the following plugin from Google, available for use on most internet browsers:
Where we store your Personal Information
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Security of your Personal Information
Internal Health secures your personal information from unauthorised access, use or disclosure. Internal Health secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure.
What lawful bases do we rely on to use your personal data?
The lawful bases that we rely on for processing your personal data are:
You have provided your consent to us using your personal data for a specific purpose:
We will ask for your consent to use your personal data to send you electronic communications such as newsletters and emails.
You always have the right to withdraw your consent at any time.
It is necessary in connection with the performance of a contract with you:
Sometimes it is necessary to process your personal data so that we can enter into contractual relationships with you.
It is necessary for compliance with a legal obligation to which we are subject:
This would include where we have to retain certain records, for example. Or where we are required to disclose personal data to any regulators or law enforcement agencies.
It is within our legitimate interests.
Applicable law allows personal data to be collected and used if it is reasonably necessary for our legitimate interests or a third party’s legitimate interests (as long as the processing is fair, balanced and does not unduly impact individuals’ rights). We will rely on this ground to process your personal data when it is not practical or appropriate to ask for your consent, and where we are confident that this will not impact your rights.
We will also rely on our legitimate interests for the proper administration of Internal Health......, and to manage our operations (for example, maintaining appropriate records and databases).
When we process your personal data to achieve such legitimate interests, we consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. We will not use your personal data for activities where our interests are overridden by the impact on you, for example where use would be excessively intrusive (unless, for instance, we are otherwise required or permitted to by law).
Sensitive or special category data
We do not anticipate the collecting of sensitive data from you (i.e. data on health, ethnicity, race, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, sex life or sexual orientation).
Where we do collect such sensitive data from you, we will ensure that we obtain your prior explicit consent. You always have the right to withdraw your consent.
Communications and marketing
We will contact you by post, and where you have provided consent, also by telephone and email, to let you know about our events and activities that might be of particular interest to you; about the work of Internal Health more generally. We provide the opportunity for you to opt-out from receiving our marketing communications every time we contact you.
You can opt-out from receiving our marketing communications, or update your contact preferences at any time by emailing: firstname.lastname@example.org
Right to restrict processing In certain circumstances you have a right to require us to stop processing your personal data in a particular way.
Right to erasure
You have the right to request that your personal data is erased from our database in certain circumstances.
Right of access
You have a right to ask for a copy of the personal data we hold about you. If you want to access your personal data, please send a description of the personal data you want to see and proof of your identity to email@example.com and is free of charge.
Right to rectification
We also want to make sure that your personal data is accurate and up to date. Please let us know if your details change. You may also ask us to correct or remove personal data which is inaccurate.
Right to object
You can also opt-out of receiving all or some of our marketing communications or request that we stop processing personal data about you for certain purposes at any time by contacting us using the details below.
Right to data portability
In certain circumstances you have a right to data portability which means we will provide you (or a third party you nominate) with your personal data in a structured, commonly used and machine-readable format.
Please note that you may only use/ benefit from some of these rights in limited circumstances. For more information, we suggest that you consult guidance from the Information Commissioner’s Office (ICO) www.ico.org.uk or please contact us using the details below.
We keep personal data for as long as there is a need to keep it in connection with the purposes for which it was collected and in accordance with our Data Retention Policy.
Changes to your Details
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us at firstname.lastname@example.org
Changes to this Statement
Internal Health will occasionally update this Statement of Privacy to reflect company and customer feedback. Internal Health encourages you to periodically review this Statement to be informed of how Internal Health is protecting your information.
Internal Health welcomes your comments regarding this Statement of Privacy. If you believe that Internal Health has not adhered to this Statement, please contact Internal Health at email@example.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.
Newsletter Sign Up
As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.
We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.
You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails.
Links to Other Web Sites
Making a complaint
If you are unhappy with the way that we have processed or handled your data then you have a right to complain to the Information Commissioner’s Office (ICO). The ICO is the supervisory body authorised by the Data Protection Act 2018 to regulate the handling of personal data within the United Kingdom. The contact details for the Information Commissioner’s Office are:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF
Telephone: 0303 123 1113